1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: This includes your name, age, gender, date of birth, address Opp. Wani House, Mumbai Naka, Mirajkar Nagar, Nashik, Maharashtra 422001, contact details (Email ID: saibabaheartinstitute@yahoo.com, Mobile No: 9158887554, Landline No: 0253 250 7001), and other identifying information.
• Medical Information: This includes your medical history, current health conditions, diagnoses, treatments, medications, allergies, test results, and other health-related information provided by you or collected during your medical care.
• Insurance Information: This includes details of your health insurance policy, insurer, and related information necessary for billing and payment purposes.
• Payment Information: This includes billing address, payment card details, or other payment information when you make payments for our services.
• Website Usage Information: When you visit our website [Insert Website Address if applicable], we may collect information about your IP address, browser type, operating system, referring website, pages you visit, and the dates and times of your visits. We may use cookies or similar tracking technologies for this purpose.
• Communication Data: Records of your communication with us, including emails, phone calls, and other correspondence.
• Other Information: Any other information you voluntarily provide to us.

2. How We Collect Your Information

We may collect your personal information in the following ways:

• Directly from you: When you provide information during registration, consultations, treatment, or when you communicate with us.
• From healthcare professionals: When your referring physicians or other healthcare providers share your medical information with us for your care.
• From your insurance provider: To verify your coverage and process claims.
• Automatically: Through your use of our website or other digital platforms (e.g., using cookies).

3. How We Use Your Information

We may use your personal information for the following purposes:

• Providing Medical Services: To diagnose and treat your medical conditions, provide necessary care, and manage your healthcare.
• Communication: To communicate with you about appointments, test results, treatment plans, billing, and other relevant information.
• Record Keeping: To maintain accurate and up-to-date medical records as required by law and for quality healthcare.
• Billing and Payment Processing: To process payments for our services and manage billing inquiries.
• Improving Our Services: To analyze data and feedback to improve the quality of our medical services, patient care, and operational efficiency.
• Research and Education: For medical research and educational purposes, provided that your information is anonymized or used in a manner that does not directly identify you, unless you provide explicit consent.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes.
• Website Administration: To administer and improve our website and online services.
• Security: To protect the security and integrity of our systems and data.

4. Disclosure of Your Information

We may disclose your personal information to the following parties:

• Healthcare Professionals: To doctors, nurses, technicians, and other healthcare professionals involved in your care.
• Referring Physicians: To the healthcare providers who referred you to us.
• Family Members and Legal Guardians: When authorized by you or as legally required.
• Insurance Providers: To process claims and obtain pre-authorizations.
• Third-Party Service Providers: We may engage third-party service providers who assist us in areas such as IT services, data analysis, payment processing, and administrative support. These providers are contractually obligated to protect your information.
• Legal Authorities: When required by law, court order, or other legal process.
• Regulatory Bodies: To comply with reporting requirements of healthcare regulatory authorities.
• In case of a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity, subject to the terms of this Privacy Policy or a new policy communicated to you.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, electronic, and administrative safeguards. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

6. Your Rights

You may have certain rights regarding your personal information under applicable laws, which may include the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to legal and regulatory requirements.
• Objection to Processing: Object to the processing of your personal information in certain circumstances.
• Withdraw Consent: Withdraw your consent to the processing of your personal information where we rely on your consent.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact details provided below. We may require you to verify your identity before processing your request.

7. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as necessary to protect our legal rights. Medical records are typically retained for a period as mandated by healthcare regulations.

8. Cookies and Tracking Technologies

Our website [Insert Website Address if applicable] may use cookies and other tracking technologies to enhance your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are generally not directed towards children. We do not knowingly collect personal information from children under the age of [Specify Age, e.g., 18] without the consent of their parent or guardian. If you believe we have collected personal information from a child without such consent, please contact us immediately, and we will take steps to remove the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Address:

Shree Saibaba Heart Institute and Research Centre

Opp. Wani House, Mumbai Naka, Mirajkar Nagar, Nashik, Maharashtra 422001

Email ID: saibabaheartinstitute@yahoo.com

Mobile No: 9158887554

Landline No: 0253 250 7001

Website: https://www.shreesaibabaheartinstitute.com/

By using the services of Shree Saibaba Heart Institute and Research Centre, you acknowledge that you have read and understood this Privacy Policy.